Privacy Policy

The Nomad Reverie may collect personal information that you voluntarily provide to us or that is reasonably necessary for us to provide travel advisory, planning, booking, and related services.

Depending on your interaction with us, the personal information we collect may include:

• First and last name
• Email address
• Phone number
• Mailing address, when provided or necessary
• Desired destinations, travel dates, number of travelers, approximate budget, travel interests, preferences, and other trip-planning information
• Date of birth and other traveler identification information
• Passport and other travel-document information when required for travel arrangements
• Emergency contact information
• Loyalty program, Known Traveler Number, Redress Number, or similar travel-related information
• Dietary preferences, food allergies, accessibility needs, mobility-assistance requests, or other information voluntarily provided in connection with travel arrangements
• Accommodation, seating, cabin, transportation, and other travel preferences
• Information submitted through inquiry forms, consultation requests, questionnaires, client forms, email, or other communications with us
• Payment-related information necessary to process authorized service fees or travel transactions

The Nomad Reverie may collect, process, and use personal information for legitimate business purposes related to our website, travel advisory services, trip planning, booking support, client communications, and legal obligations.

We may use personal information to:

• Respond to inquiries and consultation requests
• Provide travel advisory, planning, research, and booking services
• Prepare proposals, itineraries, recommendations, and other travel-related materials
• Communicate with prospective and existing clients about their travel plans and requested services
• Coordinate reservations and travel arrangements with airlines, hotels, cruise lines, tour operators, destination management companies, insurance providers, and other travel suppliers
• Maintain traveler and client records and preferences
• Process authorized service fees and facilitate travel-related payments through appropriate third-party payment processors, host-agency systems, or travel suppliers
• Provide customer support and respond to questions, requests, changes, cancellations, or other service-related matters
• Communicate important information regarding bookings, payment deadlines, itinerary changes, travel requirements, supplier updates, and other matters related to an active or planned trip
• Help address dietary requirements, allergies, accessibility needs, mobility requests, emergency considerations, or other traveler-specific needs when voluntarily provided
• Maintain the security of our website, systems, and services and help detect or prevent fraud, misuse, or unauthorized activity
• Analyze website usage and service performance to improve our website, client experience, and business operations
• Maintain records as reasonably necessary for accounting, tax, legal, regulatory, insurance, dispute-resolution, and business-administration purposes
• Comply with applicable laws, regulations, legal processes, governmental requests, or professional obligations
• Send newsletters, travel inspiration, promotions, or other marketing communications when permitted by applicable law and when the recipient has consented or otherwise opted in
• Carry out other purposes disclosed to you at the time information is collected or with your consent

The Nomad Reverie does not sell, rent, or lease customer lists or personal information to third parties for their independent marketing purposes.

We may disclose or share personal information when reasonably necessary to provide our services, fulfill travel arrangements, operate our business, or comply with applicable law.

Depending on the services requested, personal information may be shared with:

• Our host agency, WorldVia Travel Network, when necessary for booking, payment processing, supplier relationships, reporting, compliance, or other travel-agency operations
• Travel suppliers and service providers, including airlines, hotels, resorts, cruise lines, tour operators, destination management companies, transportation providers, car-rental companies, activity providers, and other companies involved in planning or fulfilling travel arrangements
• Travel insurance providers, when you request insurance information, quotes, coverage, or assistance related to a travel insurance product
• Technology and client-management providers, including TERN and other systems used to manage inquiries, traveler information, trip planning, communications, documents, and client services
• Payment processors and financial-service providers, including approved third-party payment processors, host-agency payment systems, or supplier payment platforms, when necessary to process authorized fees or transactions
• Website hosting, email, communications, analytics, and other technology providers that support the operation of our website and business
• Professional service providers, such as accountants, attorneys, insurers, or other advisors, when reasonably necessary for legitimate business, legal, or professional purposes
• Government agencies, immigration or border authorities, law-enforcement authorities, courts, or regulators when disclosure is required or permitted by applicable law or is necessary to facilitate travel

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information. These rights may include the right to:

• Request information about the categories and specific pieces of personal information we maintain about you
• Request access to personal information we maintain about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of personal information, subject to applicable legal and business-recordkeeping exceptions
• Request a copy of certain personal information in a portable format, where required by law
• Withdraw consent for certain uses of personal information when processing is based on your consent
• Opt out of certain uses or disclosures of personal information when such rights are provided by applicable law
• Appeal a decision regarding a privacy-rights request when applicable law provides such a right

The Nomad Reverie may use standard website analytics technologies to understand how visitors use our website and to help improve our website, services, and user experience.

These technologies may collect information such as pages visited, time spent on the website, referring websites, general interaction with website content, browser type, device information, and similar usage data.

We may use this information to evaluate website traffic, understand which content or services are of interest to visitors, identify technical issues, and improve the performance and usefulness of our website.

The Nomad Reverie does not currently use website browsing activity for cross-context behavioral advertising, automated profiling that produces legal or similarly significant effects, or the sale of personal information.

We do not currently use advanced behavioral-tracking technologies such as session recording, heat mapping, or device fingerprinting. If our use of tracking or analytics technologies materially changes, we may update this Privacy Policy accordingly.

When you visit The Nomad Reverie website, certain information may be collected automatically through standard website technologies, server logs, cookies, and analytics tools.

This information may include:

• IP address
• Browser type and version
• Device type and operating system
• Domain name
• Referring website or page
• Pages viewed and general website activity
• Date and time of access
• Approximate geographic location derived from IP address
• Other technical information reasonably necessary to operate, secure, and improve the website

The Nomad Reverie website may contain links to third-party websites, platforms, or services that are not operated or controlled by us.

This may include links to travel suppliers, booking or client-management platforms, social media sites, payment providers, insurance providers, travel resources, or other third-party services.

Once you leave our website or access a third-party website or service, that third party's own privacy policy, terms, and data practices will apply. The Nomad Reverie is not responsible for the privacy practices, security, content, or operation of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party website or service before providing personal information.

The Nomad Reverie uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or loss.

These safeguards may include:

• SSL/HTTPS encryption for information transmitted through our website
• Password-protected accounts and systems
• Multi-factor authentication where available
• Restricted access to client and traveler information
• Secure client-management and travel-planning platforms, including TERN
• Secure third-party payment-processing services and approved host-agency or supplier payment systems
• Reasonable procedures for managing, storing, and transmitting sensitive travel-related information

Subject to applicable law, you may request that The Nomad Reverie delete personal information we maintain about you.

We may be unable to delete certain information when retaining it is reasonably necessary to:

• Complete or manage travel arrangements or other services you have requested
• Perform or enforce a contract or other agreement with you
• Maintain transaction, accounting, tax, booking, or business records
• Comply with legal, regulatory, reporting, or recordkeeping obligations
• Detect, investigate, or prevent fraud, security incidents, misuse, or unlawful activity
• Establish, exercise, or defend legal claims
• Resolve disputes or respond to complaints
• Protect the rights, safety, or property of The Nomad Reverie, our clients, or others
• Maintain information that we are otherwise permitted or required to retain under applicable law

The Nomad Reverie maintains reasonable administrative, technical, and organizational procedures designed to identify, investigate, respond to, and document suspected security incidents involving personal information.

If we become aware of a security incident, we may take steps appropriate to the circumstances, including:

• Investigating the nature and scope of the incident
• Taking reasonable measures to contain or limit unauthorized access or disclosure
• Working with relevant technology providers, service providers, travel suppliers, payment processors, or other parties when appropriate
• Preserving information necessary to investigate and document the incident
• Taking reasonable corrective or preventive measures
• Providing notice to affected individuals, government authorities, regulators, or other parties when required by applicable law

The Nomad Reverie website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the website for marketing or other unrelated purposes.

In connection with family or group travel, we may receive personal information about a traveler under the age of 13 when that information is provided by a parent, legal guardian, or other authorized adult and is reasonably necessary to plan, book, or manage travel arrangements.

Information about a minor traveler may include the child's name, date of birth, passport or travel-document information, travel preferences, dietary or allergy information, accessibility or mobility needs, and other information necessary to arrange or provide travel services.

Personal information about children under 13 will be used only for legitimate travel-planning, booking, operational, legal, safety, or service-related purposes and may be shared with travel suppliers, our host agency, insurance providers, government authorities, or other service providers when reasonably necessary to provide or manage the requested travel services.

Parents or legal guardians may contact us at jessicao@thenomadreverie.com with questions regarding personal information we maintain about a child or to request access, correction, or deletion, subject to applicable law and any legal or operational requirements that may require certain information to be retained.

If we learn that we have collected personal information directly from a child under 13 in a manner that is not consistent with this Policy or applicable law, we will take reasonable steps to address the situation.

The Nomad Reverie may communicate with prospective and existing clients by email regarding inquiries, consultations, trip planning, proposals, bookings, payment or deadline reminders, itinerary updates, travel requirements, pre-departure information, post-trip follow-up, customer support, and other service-related matters.

We may also send newsletters, travel inspiration, promotions, supplier offers, or other marketing communications when permitted by applicable law and when the recipient has consented or otherwise opted in to receive such communications.

Emails sent by or on behalf of The Nomad Reverie may include technologies that allow us or our service providers to determine whether an email was opened or whether a link within the email was clicked. We may use this information to evaluate communication effectiveness, improve client service, and better understand engagement with our communications.

You may opt out of promotional or marketing emails at any time by clicking the "unsubscribe" link included in a marketing email or by contacting The Nomad Reverie directly at jessicao@thenomadreverie.com and requesting removal from marketing communications.

Opting out of marketing communications will not prevent us from sending transactional, operational, or service-related emails that are reasonably necessary to manage an inquiry, consultation, active client relationship, travel booking, payment obligation, itinerary, or other requested service.

The Nomad Reverie uses third-party service providers and technology platforms to host, store, process, transmit, and manage personal information in connection with our website, client services, travel planning, communications, payments, and business operations.

These providers may include website hosting companies, client-management and travel-planning platforms such as TERN, payment processors, email and communication providers, analytics providers, host-agency systems, and other technology or service providers that support our operations.

Personal information may therefore be stored or processed on servers or systems operated by third parties on our behalf or as part of the services they provide to us.

Some travel suppliers, payment processors, host agencies, insurance providers, and other third parties may independently store or process personal information that is provided to them in connection with your travel arrangements or requested services. Their handling of personal information may be governed by their own privacy policies, security practices, and legal obligations.

We take reasonable steps to select and use service providers that are appropriate for the nature of the services they provide, but we do not control the independent privacy or security practices of third parties.

The Nomad Reverie may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, legal requirements, or data-protection practices.

When we make changes, we will update the effective or "Last Updated" date shown at the bottom of this Privacy Policy.

If we make a material change to the way we collect, use, or disclose personal information, we may provide additional notice as appropriate, such as by posting a prominent notice on our website or communicating directly with affected individuals when required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how The Nomad Reverie handles personal information.

If you have questions, concerns, or requests regarding this Privacy Policy or The Nomad Reverie's handling of personal information, you may contact us at:

The Nomad Reverie

Email: jessicao@thenomadreverie.com

Phone: (765) 760-2984

You may also use the email address above to submit requests to access, correct, or delete personal information or to exercise other privacy rights that may be available to you under applicable law.

We may take reasonable steps to verify your identity before responding to a privacy-related request.